Please reach us at tania@editide.co.uk if you cannot find an answer to your question.
Most projects are completed within 7-10 business days from when I receive your items. For larger collections, I'll provide a more specific timeframe when we discuss your project. I always keep you updated on progress and will let you know if anything changes. See Terms and Conditions.
Can work with tapes in various conditions, including those that are old or haven't been played in years. However, I'll always assess each tape and let you know if there are any issues before proceeding. Even tapes that seem damaged can often be successfully digitized.
Prices are clear and upfront — starting at £25 for your first video (up to 2 hours, includes 30 free photos), with additional videos or extras charged fairly by length and quantity. Full details are on the Your Memories, Our Care page.
Yes — I require a 50% deposit before starting your project. This helps cover the cost of materials and ensures your slot is secured. The remaining balance is due when your digitized files are ready. See Terms and Conditions.
You can choose between:
For full details, please see our Your Memories, Our Care page.
You'll receive your memories in high-quality digital formats that work on modern devices — typically MP4 for videos and JPEG for photos. I can also provide them on USB drives, cloud storage options, or other devices as specified in our pricing. For full details, please see our Storage Guide page.